Palm Communities
ENES

3.0 — Current Residents

Thank you for living with Palm.

Use the resident portal to check your balance, pay rent, and submit maintenance requests. If you have not set up your account yet, request access and we will send an invitation.

Resident portalRequest accessReport an incident
24/7 portal access
Maintenance dispatch
Online ACH payments
Secure documents
St. Petersburg waterfront skyline reflected across the marina

3.1

Resident resources

Answers and guidance

3.2

Need rent assistance?

Local support

Dial 2-1-1 or text 898211 to reach the CARES program for help with rent and utilities. If you are struggling, contact us early — we would rather work with you than lose you as a resident.

3.9

Living with Palm

A quick guide for residents

Paying rent

Pay rent online through the resident portal. You can set up autopay, view your balance and download receipts any time.

Maintenance requests

Submit requests through the portal, add photos and follow each request through to completion. For emergencies such as flooding, fire, gas or electrical hazards, call (888) 805-9317 right away. Call 911 first for any danger to life.

Reporting an incident

If something happens at your property, such as damage, a leak, a security concern or an injury, use the incident report form so our team can respond quickly.

Getting help

If you are having trouble paying rent, contact us at info@rentpalm.com or (888) 805-9317. We can walk you through your options and local assistance programs.